This experience has led me to the sobering realization that my company and I cannot trust this firm with our financial matters. I feel compelled to warn other businesses and taxpayers against engaging their services. Taking the time to write this review is my way of emphasizing the importance of sharing https://www.bookstime.com/ my disappointing experience. The most suitable plan for any given organization will depend upon how much support it needs in terms of accountancy and which features are most important to it. The Starter plan provides a very basic bookkeeping service, although users receive a dedicated accountant.

Additional Support

On top of the inaccuracies in their work, the customer service at 1800-accountants was abysmal. Trying to address concerns felt like navigating a maze of unresponsiveness. A frustrating experience overall, making it clear that their commitment to client satisfaction is sorely lacking.

Payroll Software Guides

While Accountant offers accounting, bookkeeping, and LLC services at a lower price than competitors, there is a stark disconnect between reviews on major review sites and accounting forums. So while their low price may be attractive, it’s caveat emptor when it comes to Accountant’s bookkeeping services. 1-800Accountant offers a diverse menu of services that include small business taxes and advisory, bookkeeping and payroll, and assistance with entity formation. Plus, because it’s not simply payroll software, business owners also receive helpful support post-consultation as well.

How to Cancel 1-800Accountant (Old) Subscription on Paypal:

This app doesn’t deserve a bad review, it’s perfect for small businesses startups who don’t want to master quickbooks but also don’t want to hire a huge CPA firm. ClientBooks allows you to create invoices, categorize your transactions, and access your financials, and its mobile app lets you track your mileage and upload receipts and business documents. You won’t need any other software, but ClientBooks can integrate with whatever accounting 1800accountant login software you already use. Once you enroll with 1-800Accountant, you will receive a welcome email with instructions to log in to your client portal. Before logging in, you can schedule a phone call with an expert bookkeeper based on your availability, and the appointment will run anywhere from 15 to 30 minutes. You will be matched with a bookkeeper who has experience in your industry and is knowledgeable about your location.

All services start with a free consultation, where a payroll expert will discuss your business and how 1-800Accountant’s small business payroll service fits in. During this call, business owners and the payroll expert will work together to determine the ideal mix of online payroll and accounting services needed to appropriately manage the business’s needs. You may file small business taxes yourself or enjoy the professional services of 1-800Accountant. If you’re interested in our service, please schedule a consultation call with our experts. They’ll gather information about your business, industry, state, and tax situation, then recommend the best path forward to maximize your tax savings.

800Accountant vs Traditional Accounting Firms

• It also offers tax preparation for an additional cost.
• Our reviewers evaluate products and services based on unbiased research.
• During that time, I had a dedicated accountant who was in my opinion, good at what they did, they grew to big for their britches.
• Each time I’ve called their call center, I’ve encountered courteous non-US representatives who, unfortunately, are unable to connect me to any of the tax departments or management.
• They only partially delivered then demanded more and more money.

If you want someone to do it for you, you can either hire your own bookkeeper and still use this service for your accounting and tax needs, or you can choose the plan that includes bookkeeping. 1-800Accountant’s payroll service costs $979 annually with a $200 setup fee. This fee is waived for businesses already registered in the state. Payroll services also include free submission of payroll taxes every time its accountants run payroll. Keeping your books up to date and filing tax returns on time are essential if you want your business to succeed. But finding and choosing the right tax professionals and accounting software can often feel overwhelming.

• Instead, they offer customer service and support designed to make running a business and maintaining compliance easier and more hands-off.
• Incorporation is the process of legally creating a corporate entity, which can be a separate legal entity from its owners, with its own …
• I am extremely pleased with them and if you’re looking for an accounting firm that doesn’t put you off and knows the in’s and out’s of the accounting world, then I definitely recommend Accountants.
• This support isn’t charged hourly like with traditional accountants.

We’re sorry to hear about the initial billing issues, but we’re glad that Mark was able to clarify and resolve the situation for you. We’re delighted to hear that Michele has been lovely to work with and has made everything easy to understand. It’s great to know that she answers all your bookkeeping questions clearly and effectively.Your feedback is greatly appreciated, and we’ll be sure to share your kind words with Michele. If you need any further assistance, please don’t hesitate to reach out.

Multiple transfers led to a point of frustration, and instead of addressing concerns, I was met with unprofessional behavior, including being yelled at for expressing my frustration. This kind of treatment is unacceptable and reflects poorly on their overall professionalism and customer care. They try to sell you on how being billed hourly is more expensive, but don’t make the mistake I did. “You get what you pay for” is very much the lesson here. Get started with a free live virtual bookkeeping consultation.